Frequently Asked Questions

As people only arrange a few funerals during their lifetime, there are usually questions that may be worrying you. Below we have answers to some of the things which may be troubling you at this time:

Q. Is G. E. Simnett & Family Funeral Directors a privately owned company?

Yes, G. E. Simnett & Family Funeral Directors is a independent family run business.

Q. Does the funeral director organise everything?

We like to take care of all the arrangements for you. We will organise what is discussed and agreed during the arrangements, whether that be flowers, catering, obituaries, churches or ministers.

Q. Do I sit down and plan my relatives funeral in conjunction with the funeral director?

Before we arrive to make the funeral arrangements, it is helpful if you have had a chance to think about the funeral with your family. Even if you know it’s a burial or cremation. When we arrive, we will help you arrange a funeral which you think your loved one would have wanted.

Q. Can a member of the family read a eulogy or read out a special message?

Yes and we encourage it because it makes the service very individual. You can go as far as a family member playing a musical instrument or singing.

Q. Where is my relative taken between the time of death and the funeral?

If your relative passed away in a care home or a private house, they will be taken to our Chapel of Rest once the doctor has certified death. If your relative passed away in hospital, they will go to the hospital mortuary and then to our Chapel of Rest once all the legal paperwork is completed.

When can I see my loved one in the chapel of rest?

When the relevant paperwork is completed we can then begin to prepare the deceased for the family to view.

Q. Why is the Coroner involved?

If the Coroner is involved, there is nothing to worry about. The Coroner is involved if your loved one was not attended by a doctor during the last illness or the doctor treating the deceased had not seen them after death or within 14 days before death, the cause of death is not known or the death was caused by an industrial disease.

Q. Is a burial more expensive than a cremation?

Yes, burials can be more expensive if you are purchasing a new grave. However if you already own a family grave the cost will be reduced as the plot is already owned by the family.

Q. Can I get help with payment of my funeral account?

It is sometimes possible to get help paying a funeral account. An application can be made to the DWP (formerly DSS & DHSS) if the person arranging the funeral is claiming any benefits already. This is not something that is guaranteed, and is considered on a per case basis. It is also important to note that whilst the DWP will pay for a simple cremation, there may be extra costs incurred.

Q. What is embalming?

A chemical process that preserves the deceased, slowing down the natural process of deterioration. It is usually recommended if you wish to spend time with your loved one prior to the funeral but not always essential. (No extra cost will be added)

How long after a service will I get the ashes back?

Usually it is the day after the funeral, however in some circumstances it is possible to receive them the same day.

Q. Are the ashes definitely those of my loved one?

Yes, each cremator is only big enough to hold a single coffin and once the cremation has taken place, the ashes are emptied from the cremator before the next cremation can take place. Each set of ashes is individually identified to ensure that all ashes collected are identified to each person cremated. A certificate of cremation is issued with each set of ashes.

Q. Can I scatter ashes anywhere?

Ashes can be scattered anywhere provided that, if the land is privately owned, permission is granted from the land owner. Ashes cannot be scattered on a grave in a cemetery. They can be scattered in the Garden of Remembrance at the Crematorium, interred in a family grave or cremated remains section of a cemetery/churchyard, scattered in a special place or kept at home.

Q. What happens to the flowers after a service?

After a service at the crematorium, the flowers are usually left at a viewing area or garden of remembrance at the side of the chapel for a week, after which they are disposed of. During the week, the family are able to remove the flowers if they so wish. Families are welcome to go and view the flowers during this time and or to take them away. Flowers at a cemetery are placed on the grave and left for a period of time before being disposed of.

Get in touch

If you require guidance with making Funeral arrangements, contact the understanding professionals at G. E. Simnett & Family Funeral Directors in Chellaston.
To speak to a member of our team in Chellaston or Spondon, please contact us via the number listed at the top of our website. Alternatively if you wish to send us an email with any enquiries you can fill out the form located on the Contact Us page of this website.

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